Decided March 15, 2026
1. Mobile Trigger
- Default: Shake gesture
- Settings: User can switch to long-press, floating button, or other options
- All options available in Settings screen
2. Web Trigger
- Default: Corner dot (bottom-right)
- Settings: User can switch to edge strip, keyboard shortcut, or other options
- All options available in Settings
3. Screenshot/Recording Capture
- Production: User CHOOSES what to share (opt-in). User is made aware recording is available.
- Develop: Auto-capture (screenshots + screen recording happen automatically). User is made aware.
- Both environments: Options configurable in Settings
- Key principle: Transparency — user always knows what’s being captured
4. Client Feedback Sharing
- ALL feedback is shared with the client via their n8n instance
- Client sees their users’ feedback in real-time on their dashboard
- This is non-negotiable — it’s their product, their users, their data
Why: These decisions balance user privacy (prod = opt-in) with development velocity (dev = auto-capture) while keeping clients fully informed about their product’s health.
How to apply: These are the SDK defaults. Every Heru ships with these settings. The Settings screen in each app must expose these options to users.